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We use Java for our acrostic application. If all you see on the home page is
a big empty box where the list of puzzles should be, your browser may be having
Java trouble. Read on.
CrosticView
There is another way to view the puzzles: our
CrosticView player.
It downloads automatically and safely to your computer, letting you solve acrostics
without using the Web browser. In fact, it's so convenient you might want to use
it even if the Web version works fine. Read about it
and try it out.
Sun's Java Test Page
If you are one of the unlucky few who can't see the puzzles in either the browser
or CrosticView, try Sun's Java test page, which attempts to check what
version of Java your browser is using. Follow this link:
Java Test Page
After the heading "Test your JVM", you should see information about what
version of Java you're using. Below that, you'll see Duke, the Java mascot,
doing the little dance for which he is famous (in some circles, anyway). If you
do see all this, but the Crostix.com site doesn't work for you, please
contact us with the information you see on the
test page, so we can try to figure out where we went wrong.
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Troubleshooting
More likely, though, if Crostix.com doesn't work, the Java test page won't
either, meaning that your browser is having problems with Java in general,
not just our site. Check the relevant section for your browser below.
Let us know your experience using Crostix.com
with other browsers. Hopefully, it will just work without any problems.
Also, if you are having trouble accessing Java in corporate environments,
you may need to use a proxy server when accessing the Internet. The
topic of proxy servers is too complicated for us to hope to cover it here,
but the essence of it is that, in some configurations, your computer needs
to go through a special gateway server, called a proxy server, in order to
access the Internet. If the Java subsystem doesn't know about the proxy
server, it won't be able to download the necessary information to run
properly. Hopefully a knowledgeable person can help you set up Java with
the proper proxy settings.
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